ZAHRO, Savira Az; FAUZIAH, Sumainah. Analisis Efektivitas Prosedur Administrasi Branch Collection Unit dalam Proses Penagihan KPR: Studi Kasus Bank Tabungan Negara Kantor Cabang Surabaya . Jurnal Pendidikan Tambusai, [S. l.], v. 9, n. 1, p. 3088–3094, 2025. Disponível em: http://jptam.org/index.php/jptam/article/view/24762. Acesso em: 6 feb. 2025.