Zahro SA, Fauziah S. Analisis Efektivitas Prosedur Administrasi Branch Collection Unit dalam Proses Penagihan KPR: Studi Kasus Bank Tabungan Negara Kantor Cabang Surabaya . jptam [Internet]. 2025 Jan. 19 [cited 2025 Feb. 6];9(1):3088-94. Available from: http://jptam.org/index.php/jptam/article/view/24762