NUGRAHA, Dimas Septian; PRASETYO, Hartomo Cahyo Agung; KRISTAUNG, Robert. From Satisfaction to Loyalty: The Role of Emotional Structures in the Process of Transition from Satisfaction to Loyalty. Jurnal Pendidikan Tambusai, [S. l.], v. 7, n. 3, p. 31311–31321, 2023. DOI: 10.31004/jptam.v7i3.12107. Disponível em: http://jptam.org/index.php/jptam/article/view/12107. Acesso em: 29 may. 2025.