NATHANIA, Catriona; SUSETYA, Firas Rahmanikram. Pengaruh Kualitas Pelayanan terhadap Kepuasan Tamu Hotel 101 Surya Kencana Bogor. Jurnal Pendidikan Tambusai, [S. l.], v. 6, n. 2, p. 16023–16029, 2022. DOI: 10.31004/jptam.v6i2.4914. Disponível em: http://jptam.org/index.php/jptam/article/view/4914. Acesso em: 15 jan. 2025.