Nugraha, D. S., Prasetyo, H. C. A. and Kristaung, R. (2023) “From Satisfaction to Loyalty: The Role of Emotional Structures in the Process of Transition from Satisfaction to Loyalty”, Jurnal Pendidikan Tambusai, 7(3), pp. 31311–31321. doi: 10.31004/jptam.v7i3.12107.