Nugraha, Dimas Septian, Hartomo Cahyo Agung Prasetyo, and Robert Kristaung. “From Satisfaction to Loyalty: The Role of Emotional Structures in the Process of Transition from Satisfaction to Loyalty”. Jurnal Pendidikan Tambusai 7, no. 3 (December 29, 2023): 31311–31321. Accessed May 29, 2025. http://jptam.org/index.php/jptam/article/view/12107.