Persepsi Instruktur Tentang Penerapan Manajemen Mutu (ISO) 9001:2015 Di Balai Latihan Kerja (BLK) Padang

Authors

  • Silvy Utari Wahyuni Administrasi Pendidikan, Universitas Negeri Padang, Indonesia
  • Jasrial Jasrial Administrasi Pendidikan, Universitas Negeri Padang, Indonesia
  • Rusdinal Rusdinal Administrasi Pendidikan, Universitas Negeri Padang, Indonesia
  • Lusi Susanti Administrasi Pendidikan, Universitas Negeri Padang, Indonesia

DOI:

https://doi.org/10.31004/jptam.v5i2.1561

Keywords:

Persepsi, Instruktur, Manajemen Mutu (ISO), PDCA

Abstract

Dalam penelitian ini memiliki tujuan agar dapat mengetahui persepsi instruktur tentang penerapan manajemen mutu (ISO) 9001: 2015 di Balai Latihan Kerja (BLK) Padang dari aspek Plan (Perencanaan), Do (Pelaksanaan), Check (Evaluasi) dan Action (Tindak Lanjut). Pendekatan yang dipakai adalah pendekatan kuantitatif. Populasi dalam penelitian ialah seluruh instruktur dari BLK Padang yang berjumlah 43 orang. Instrumen dipenelitian ini sepertin angket berupa model skala likert. Hasil penelitian menunjukkan (1) Persepsi Instruktur tentang Plan (Perencanaan) telah “Baik” berskor rata-rata 4,25. (2) Persepsi Instruktur tentang Do (Pelaksanaan) telah “Baik” berskor rata-rata 4,19. (3) Persepsi Instruktur tentang Check (Evaluasi) telah “Baik” berskor rata-rata 4,19. Dan (4) Persepsi Instruktur tentang Action (Tindak Lanjut) telah “Baik” berskor rata-rata 4,17. Dengan begitu Persepsi Instruktur tentang Penerapan Manajemen Mutu (ISO) 9001: 2015 di Balai Latihan Kerja (BLK) Padang telah “Baik” berskor rata-rata yaitu 4,20.

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Published

17-08-2021

How to Cite

Utari Wahyuni, S., Jasrial, J., Rusdinal, R., & Susanti, L. (2021). Persepsi Instruktur Tentang Penerapan Manajemen Mutu (ISO) 9001:2015 Di Balai Latihan Kerja (BLK) Padang. Jurnal Pendidikan Tambusai, 5(2), 4358–4364. https://doi.org/10.31004/jptam.v5i2.1561

Issue

Vol. 5 No. 2 (2021): 2021

Section

Articles of Research

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Copyright (c) 2021 Silvy Utari Wahyuni, Jasrial Jasrial, Rusdinal Rusdinal, Lusi Susanti

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