Anteseden Repurchase Intention Produk Sneakers

Authors

  • Farhan Ramadhan Alfarizi Universitas Trisakti , Indonesia
  • Arnolt Kristian Pakpahan Universitas Trisakti , Indonesia

DOI:

https://doi.org/10.31004/jptam.v7i2.9374

Keywords:

Brand Identity, Corporate Social Responsibility, Hedonic Benefits, Utilitarian Benefits, Repurchase Intention

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh utilitarian benefits, hedonic benefits, dan CSR terhadap repurchase intention atas produk sneakers. Variabel bebas dalam penelitian ini adalah utilitarian benefits, hedonic benefits, dan CSR. Penelitian ini menggunakan model persamaan struktural (SEM) mengadopsi perangkat lunak SPSS-AMOS. Sampel yang digunakan tidak dipilih secara acak dimana informasi yang diperoleh sesuai dengan kriteria tertentu yaitu sesuai dengan rumusan masalah dan tujuan penelitian. Hasil penelitian ini menunjukkan bahwa utilitarian benefits berpengaruh positif terhadap brand identity, hedonic benefits berpengaruh positif terhadap brand identity dan CSR secara positif mempengaruhi brand identity. Selain itu, brand identity berpengaruh positif terhadap repurchase intention. Penelitian ini diharapkan dapat menjadi bahan pertimbangan bagi manajer pemasaran agar dapat mengubah konsumen pasif menjadi aktif dan mencocokkan peluang pemasaran dengan brand identity melalui konten program pemasaran yang memasukkan perpaduan karakteristik CSR yang tepat dalam produknya.

References

Ben Youssef, K., Leicht, T., Pellicelli, M., & Kitchen, P. J. (2018). The importance of corporate social responsibility (CSR) for branding and business success in small and medium-sized enterprises (SME) in a business-to-distributor (B2D) context. Journal of Strategic Marketing, 26(8), 723–739. https://doi.org/10.1080/0965254X.2017.1384038

Buil, I., Catalán, S., & Martínez, E. (2016). The importance of corporate brand identity in business management: An application to the UK banking sector. BRQ Business Research Quarterly, 19(1). https://doi.org/10.1016/j.brq.2014.11.001

Calza, F., Pagliuca, M., Risitano, M., & Sorrentino, A. (2020). Testing moderating effects on the relationships among on-board cruise environment, satisfaction, perceived value and behavioral intentions. International Journal of Contemporary Hospitality Management, 32(2). https://doi.org/10.1108/IJCHM-09-2019-0773

Centeno, D., & Wang, J. J. (2017). Celebrities as human brands: An inquiry on stakeholder-actor co-creation of brand identities. Journal of Business Research, 74, 133–138. https://doi.org/10.1016/j.jbusres.2016.10.024

Chang, Y. W., Hsu, P. Y., Chen, J., Shiau, W. L., & Xu, N. (2023). Utilitarian and/or hedonic shopping – consumer motivation to purchase in smart stores. Industrial Management and Data Systems, 123(3). https://doi.org/10.1108/IMDS-04-2022-0250

Chiu, W., Lee, K. Y., & Won, D. (2014). Consumer behavior toward counterfeit sporting goods. Social Behavior and Personality, 42(4). https://doi.org/10.2224/sbp.2014.42.4.615

Cruz-Cárdenas, J., Zabelina, E., Deyneka, O., Ramos, C., & Palacio Fierro, A. (2022). Consumer Behavior in Product Disposal: Mapping the Field. Human Factors, Business Management and Society, 56(July). https://doi.org/10.54941/ahfe1002265

Hair, J. F., & Sarstedt, M. (2019). Factors versus Composites: Guidelines for Choosing the Right Structural Equation Modeling Method. Project Management Journal, 50(6). https://doi.org/10.1177/8756972819882132

Hasan, A. A.-T. (2022). Technology attachment, e-Attitude, perceived value, and behavioral intentions towards Uber-ridesharing services: the role of hedonic, utilitarian, epistemic, and symbolic value. Journal of Contemporary Marketing Science, 5(3). https://doi.org/10.1108/jcmars-01-2022-0002

Hsu, C. L., & Chen, M. C. (2018). How does gamification improve user experience? An empirical investigation on the antecedences and consequences of user experience and its mediating role. Technological Forecasting and Social Change, 132. https://doi.org/10.1016/j.techfore.2018.01.023

Iglesias, O., Markovic, S., Bagherzadeh, M., & Singh, J. J. (2020). Co-creation: A Key Link Between Corporate Social Responsibility, Customer Trust, and Customer Loyalty. Journal of Business Ethics, 163(1). https://doi.org/10.1007/s10551-018-4015-y

Khan, M. A., Zulqarnain, M., Bhatti, Z. A., & Raza, A. (2021). Higher-Order Utilitarian and Symbolic Antecedents of Brand Love and Consumers’ Behavioral Consequences for Smartphones. Journal of Relationship Marketing, 20(3). https://doi.org/10.1080/15332667.2020.1756026

Koporcic, N., & Tornroos, J. A. (2019). Conceptualizing Interactive Network Branding in business markets: developing roles and positions of firms in business networks. Journal of Business and Industrial Marketing, 34(8). https://doi.org/10.1108/JBIM-11-2018-0332

Kotler, P., Kartajaya, H., & Setiawan, I. (2021). Marketing 5.0 Technology for Humanity by Kotler, Philip Kartajaya, Hermawan Setiawan, Iwan (z-lib.org). In Book.

Kuokkanen, H., & Sun, W. (2020). Companies, Meet Ethical Consumers: Strategic CSR Management to Impact Consumer Choice. Journal of Business Ethics, 166(2). https://doi.org/10.1007/s10551-019-04145-4

Marliawati, A., & Cahyaningdyah, D. (2020). Impacts the Brand of Experience and Brand Image on Brand Loyalty: Mediators Brand of Trust. Management Analysis Journal, 9(2). https://doi.org/10.15294/maj.v9i2.36945

Mohr, I., Fuxman, L., & Mahmoud, A. B. (2022). A triple-trickle theory for sustainable fashion adoption: the rise of a luxury trend. Journal of Fashion Marketing and Management, 26(4), 640–660. https://doi.org/10.1108/JFMM-03-2021-0060

Muda, I., Sidauruk, S. H., Siregar, H. S., & Nurzaimah. (2018). The effect of corporate social responsibility on company’s value with common effects model (CEM), fixed effects model (FEM) and random effects model (REM) approaches (empirical evidence in Indonesia stock exchange). Quality - Access to Success, 19(165).

Nyadzayo, M. W., Leckie, C., & McDonald, H. (2016). CSR, relationship quality, loyalty and psychological connection in sports. Marketing Intelligence and Planning, 34(6). https://doi.org/10.1108/MIP-08-2015-0148

Paço, A., Leal Filho, W., Ávila, L. V., & Dennis, K. (2021). Fostering sustainable consumer behavior regarding clothing: Assessing trends on purchases, recycling and disposal. Textile Research Journal, 91(3–4). https://doi.org/10.1177/0040517520944524

Parker, L., Prabawa-Sear, K., & Kustiningsih, W. (2018). How young people in Indonesia see themselves as environmentalists: Identity, behaviour, perceptions and responsibility. Indonesia and the Malay World, 46(136). https://doi.org/10.1080/13639811.2018.1496630

Pramana, F.S. (2022). Willingness to pay for Bio-based footwear in Indonesia. Business Economics. Retrieved from http://hdl.handle.net/2105/62897

Riegger, A. S., Klein, J. F., Merfeld, K., & Henkel, S. (2021). Technology-enabled personalization in retail stores: Understanding drivers and barriers. Journal of Business Research, 123. https://doi.org/10.1016/j.jbusres.2020.09.039

Scherer, A. G. (2018). Theory Assessment and Agenda Setting in Political CSR: A Critical Theory Perspective. International Journal of Management Reviews, 20(2). https://doi.org/10.1111/ijmr.12137

Sekaran, U., & Bougie, R. (2016). Research methods: A skill building approach. John Wiley & Sons. Leadership & Organization Development Journal.

Shabankareh, M., Hamzavi, J., Ranjbaran, A., Jelvehgaran Esfahani, S., & Izadi, G. (2023). The COVID-19 pandemic and repurchase intention in building brand engagement in the airline industry. Journal of Hospitality and Tourism Insights. https://doi.org/10.1108/JHTI-08-2022-0327

Singh, K., & Misra, M. (2021). Linking Corporate Social Responsibility (CSR) and Organizational Performance: the moderating effect of corporate reputation. European Research on Management and Business Economics, 27(1). https://doi.org/10.1016/j.iedeen.2020.100139

Subotnick, S. I. (2017). Evolution of athletic footwear. Athletic Footwear and Orthoses in Sports Medicine, 3-17

Sullivan, Y. W., & Kim, D. J. (2018). Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments. International Journal of Information Management, 39. https://doi.org/10.1016/j.ijinfomgt.2017.12.008

Tracey, P., & Phillips, N. (2016). Managing the consequences of organizational stigmatization: Identity work in a social enterprise. Academy of Management Journal, 59(3). https://doi.org/10.5465/amj.2013.0483

Vania, A., & Putri, K. A. S. (2020). Peran Brand Love sebagai Mediasi Hedonic Product dan Self-Expressive Brand Terhadap Brand Loyalty. Jurnal Bisnis Dan Manajemen, 7(2). https://doi.org/10.26905/jbm.v7i2.4696

Vukadin, A., Lemoine, J. F., & Badot, O. (2016). Opportunities and risks of combining shopping experience and artistic elements in the same store: a contribution to the magical functions of the point of sale. Journal of Marketing Management, 32(9–10). https://doi.org/10.1080/0267257X.2016.1186106

Wang, F. J., & Chiu, W. (2023). Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator. International Journal of Sports Marketing and Sponsorship, 24(1). https://doi.org/10.1108/IJSMS-03-2022-0055

Widyastutir, S., & Said, M. (2017). Consumer consideration in purchase decision of SPECS sports shoes product through brand image, product design and price perception. International Journal of Supply Chain Management, 6(4).

Wu, H. L., Chen, T. Y., & Chen, B. H. (2022). Driving forces of repurchasing social enterprise products. Journal of Business and Industrial Marketing, 37(2). https://doi.org/10.1108/JBIM-08-2020-0381

Xie, Y., Batra, R., & Peng, S. (2015). An extended model of preference formation between global and local brands: The roles of identity expressiveness, trust, and affect. Journal of International Marketing, 23(1). https://doi.org/10.1509/jim.14.0009

Downloads

Published

31-08-2023

How to Cite

Alfarizi, F. R., & Pakpahan, A. K. (2023). Anteseden Repurchase Intention Produk Sneakers. Jurnal Pendidikan Tambusai, 7(2), 18873–18883. https://doi.org/10.31004/jptam.v7i2.9374

Issue

Section

Articles of Research

Citation Check