Penerapan Manajemen Strategi dalam Meningkatkan Mutu Pelayanan Bagian Administrasi Keprajaan di IPDN Kampus Sumatera Barat

Authors

  • Decky Dwi Utomo Institut Pemerintahan Dalam Negeri Kampus Sumatera Barat, Indonesia

Keywords:

Manajemen Strategi, Mutu Pelayanan, Keprajaan

Abstract

Penelitian ini bertujuan untuk mengetahui penerapan manajemen strategi yang dilakukan di Bagian Administrasi Keprajaan  di IPDN kampus Sumatera Barat serta mutu pelayanan Administrasi Keprajaan di IPDN Kampus Sumatera Barat. Penelitian ini menggunakan metode kualitatif dengan jenis penelitian studi kasus. Hasil dari penelitian ini menunjukan bahwa Manajemen strategi yang dilakukan dapat meningkatkan mutu pelayanan Administrasi Keprajaan IPDN Kampus Sumatera Barat  dan mutu pelayanan Administrasi Keprajaan IPDN Kampus Sumatera Barat  setelah dilaksanakannya manajemen strategi sudah dikategorikan baik dengan terpenuhinya lima dimensi pokok mutu pelayanan publik

References

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Published

03-02-2021

How to Cite

Utomo, D. D. . (2021). Penerapan Manajemen Strategi dalam Meningkatkan Mutu Pelayanan Bagian Administrasi Keprajaan di IPDN Kampus Sumatera Barat. Jurnal Pendidikan Tambusai, 5(1), 246–254. Retrieved from http://jptam.org/index.php/jptam/article/view/940

Issue

Vol. 5 No. 1 (2021): 2021

Section

Articles of Research

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Copyright (c) 2021 Decky Dwi Utomo

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